CRM Software

Salesforce Sales Cloud vs Freshsales

Both are crm software. The short answer: choose Salesforce Sales Cloud if you are mid-sized and large sales organisations; choose Freshsales if you are sales teams that want built-in phone and email.

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Salesforce Sales Cloud logo Salesforce Sales CloudFreshsales logo Freshsales
Best forMid-sized and large sales organisationsSales teams that want built-in phone and email
Free planNo (trial may exist)Yes
PricingSee providerSee provider
Built for IndiaGlobalYes
CategoriesCRM SoftwareCRM Software, Cloud Telephony & IVR
Strengths
  • Extremely powerful
  • Huge ecosystem
  • Built-in phone and email
  • Clean UI
  • AI deal insights
Watch out for
  • Costly and complex for small businesses
  • Some features locked to higher plans
Visit Salesforce Sales CloudVisit Freshsales

Which should you choose?

Salesforce Sales Cloud: The leading enterprise CRM with deep customisation and an enormous ecosystem.

Freshsales: Sales CRM from Freshworks with built-in calling, email sequences and deal pipelines.

The best way to decide is to run the same week of real work through both — most offer a free plan or trial — and compare how long tasks take, what your team prefers, and the total cost for your number of users including renewal pricing.

Not sure either fits? See all crm software compared.