CRM Software

Brevo vs Freshsales

Both are crm software. The short answer: choose Brevo if you are businesses that want email, SMS and WhatsApp campaigns together; choose Freshsales if you are sales teams that want built-in phone and email.

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Brevo logo BrevoFreshsales logo Freshsales
Best forBusinesses that want email, SMS and WhatsApp campaigns togetherSales teams that want built-in phone and email
Free planYesYes
PricingSee providerSee provider
Built for IndiaGlobalYes
CategoriesCRM Software, Email Marketing Software, WhatsApp Marketing & Business API ToolsCRM Software, Cloud Telephony & IVR
Strengths
  • Pricing based on emails sent
  • Multi-channel messaging
  • Free plan
  • Built-in phone and email
  • Clean UI
  • AI deal insights
Watch out for
  • Daily sending limits on free plan
  • Some features locked to higher plans
Visit BrevoVisit Freshsales

Which should you choose?

Brevo: Formerly Sendinblue — email, SMS and WhatsApp marketing with a built-in CRM.

Freshsales: Sales CRM from Freshworks with built-in calling, email sequences and deal pipelines.

The best way to decide is to run the same week of real work through both — most offer a free plan or trial — and compare how long tasks take, what your team prefers, and the total cost for your number of users including renewal pricing.

Not sure either fits? See all crm software compared.