CRM Software

Bitrix24 vs Zoho CRM

Both are crm software. The short answer: choose Bitrix24 if you are small teams wanting CRM, tasks and chat in one free tool; choose Zoho CRM if you are indian SMBs wanting an affordable, customisable CRM.

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Bitrix24 logo Bitrix24Zoho CRM logo Zoho CRM
Best forSmall teams wanting CRM, tasks and chat in one free toolIndian SMBs wanting an affordable, customisable CRM
Free planYesYes
PricingSee providerSee provider
Built for IndiaGlobalYes
CategoriesCRM Software, Project Management ToolsCRM Software, AI Sales & Lead Generation
Strengths
  • Generous free plan
  • Many tools in one
  • Good value
  • Deep customisation
  • Works with Zoho Books and Desk
Watch out for
  • Interface can feel busy
  • Setup takes time to do well
  • Interface has many options
Visit Bitrix24Visit Zoho CRM

Which should you choose?

Bitrix24: All-in-one workspace with CRM, tasks, chat and website builder.

Zoho CRM: Customisable CRM with lead management, workflows, telephony integrations and AI assistant features.

The best way to decide is to run the same week of real work through both — most offer a free plan or trial — and compare how long tasks take, what your team prefers, and the total cost for your number of users including renewal pricing.

Not sure either fits? See all crm software compared.